Welcome To EWAYSHOP RETAIL PVT LTD

Cancellation & Return Policy

We want you to be completely satisfied with your purchase. If you’re not happy with your order, we’re here to help.

v You have 7-30 days (Depend on product) from the date of delivery to return an item. At the time of order you can find return days.

v To be eligible for a return, your item must be:

· Unused and in the same condition that you received it

· In the original packaging

· Accompanied by a receipt or proof of purchase

Non-returnable items include:

v Gift cards

v Downloadable software or digital products

v Perishable goods (e.g., food, flowers)

v Personal care items (e.g., cosmetics, undergarments)

1. Select item which you want to return in e-shop Menu return (Sub Menu)

2. Contact our customer support at [support@ewayshop.com] to initiate a return.

3. We will provide you with a return shipping label and instructions.

4. Pack your items securely.

5. Our shipping captain will pick item from your door step.

v Once we receive your item, we will inspect it and notify you of the status.

v If approved, your refund will be processed within 5–10 business days to your original method of payment.

v If you received a defective or damaged item, we will replace it at no additional cost.

v Contact us at [support@ewayshop.com] for instructions.

v Return shipping costs are:

· Free for defective or incorrect items.

· Customer’s responsibility for all other returns.

v Original shipping fees are non-refundable.

If you have any questions about our return policy, please contact us at:
📧 [support@ewayshop.com]
📞 [+91 9830246464]